X-VAPE Privacy Notice and Policy
X-VAPE values the privacy of its consumers and is committed to protecting personal information in compliance with relevant data privacy laws, including the Philippine Data Privacy Act of 2012 and its implementing rules and regulations. This policy outlines our principles and practices in collecting, using, and safeguarding personal information, ensuring transparency and proportionality in our data handling processes.
1. How We Collect Information
We gather personal information through various interactions:
When you engage with us directly, such as filling out forms or submitting inquiries.
Automatically, through cookies and similar technologies, when you visit our websites or digital platforms.
Occasionally, we may receive information from third parties, like social media or demographic sources, in accordance with applicable laws.
2. Types of Data Collected
We may collect personal information that includes:
Your name, contact details, age verification, and identity documents, as necessary.
Details about your transactions, purchases, and interactions with our customer service.
Behavioral data, such as your preferences and activities on our platforms, to enhance your experience with X-VAPE.
3. Use of Personal Information
The information we collect is used for purposes such as:
Processing orders, managing payments, and offering customer support.
Verifying your age and identity to comply with legal requirements.
Informing you about our products, promotions, and special offers, tailored to your interests.
Improving our services and engaging in promotional activities aligned with your preferences.
Ensuring the security of our operations, preventing fraud, and addressing potential disputes.
4. Sharing Information with Third Parties
We may share personal data with:
Service providers and business partners who assist in our operations, such as payment processors and marketing agencies.
Regulatory bodies or law enforcement when legally required.
Affiliates within X-VAPE for internal purposes, as outlined in this policy.
5. Data Transfers
In certain cases, your data may be transferred to locations outside the Philippines, where X-VAPE or its affiliates operate. We ensure that data transfers are carried out in compliance with data protection standards to maintain the security and confidentiality of your personal information.
6. Security and Data Protection
We implement various security measures, including encryption and access controls, to protect personal data from unauthorized access, alteration, or disclosure. Regular assessments help us maintain the integrity of your data.
7. Retention of Personal Information
Your personal data will be kept only as long as necessary for the purposes stated in this policy, or as required by law. Afterward, the data will be securely deleted or anonymized.
8. Your Rights
Depending on your jurisdiction, you may have rights concerning your personal data, such as:
Accessing and correcting inaccuracies in your personal data.
Requesting deletion or restriction of your data, as permitted by law.
Opting out of data processing related to promotions or withdrawing your consent, where applicable.
Lodging a complaint with relevant authorities if you believe your data rights are being infringed.
9. Limitation of Liability
To the fullest extent permitted by law, X-VAPE, its directors, officers, employees, affiliates, agents, licensors, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages or losses of any kind arising from:
The collection, processing, or storage of personal information.
Unauthorized access to or use of personal information.
Any inaccuracies or errors in the data provided by users.
Any interruption, suspension, or termination of services related to personal information.
Compliance with legal requests or obligations involving the disclosure of personal information.
By providing your personal data, you acknowledge and accept these limitations of liability. You further agree to use this Website and provide your information at your own risk.
10. Updates to this Privacy Policy
This privacy notice may be updated periodically to reflect changes in our data handling practices or regulatory requirements. Significant updates will be communicated to users through appropriate channels, ensuring transparency in our data practices.